Order & Return Policy – What You Need to Know

We aim to make your shopping experience smooth and transparent. Below you’ll find details about our production timelines, shipping estimates, exchange policy, and order cancellations. Please review carefully before placing your order to avoid any surprises.

RETURN & EXCHANGE

Buyers are responsible for return shipping costs. The items must be shipped back in its original condition and packaging.  Buyers are responsible for the cost of shipping for both ways (to us and from us) on Exchanges and Resizes.

Shipping

Products may be shipped separately.
PRODUCTION TIMESProduction means designs are actually printed and processed when orders are received.
Production times for each individual item may vary.
Estimated production time for all print-on-demand products varies from4 – 7 business days.DELIVERY TIMESDomestic - Shipping within the US - may take7 to 16 business daysafter Production is fulfilled.
International - Shipping outside of the US - is not available at the moment – Please contact us by email at klozahnasllc@gmail.com to see if special arrangements are possible.

Order Cancellations

Once orders are placed, they cannot be canceled or changed.
To minimize production & delivery times and ensure a more efficient process, orders are sent to production automatically – thus leaving little room to fix any errors or to cancel altogether.